Whoa as in woes but
whoa reaction worthy. PUNS ARE FUN
Whoa #1:
This younger 20-ish chick ordered a Mocha. She wanted it made right side up, and with the foam on the bottom.
Is this possible? The answer simply is no. This idiot woman just ordered a Mocha, but like a dumb ass.
The laws of physics remind us that air is lighter than
probably all the liquids. Super fancy hipster lattè liquids, even. Sometimes, foam, especially the edible kind, contains air. Do you see where I'm headed with this? However, because we were all laughing hysterically, I attempted to defy physics because you know, she's rich, and put the foam at the bottom first. As soon as I started pouring the steamed milk, it just obliterated her privileged idiot-girl dreams of having a hot beverage with the foam on the bottom. It floated to the top, D'OH. God air, why can't you just understand this girl gets everything she wants in life?
As my co-worker handed her the drink, he explained to her how air works, and why the foam wouldn't be at the bottom like she ordered it. She chuckled like a moron in front of her trendy friends. When she left, a part of all of us died a little.
Whoa#2:
As I was waiting for my drink to be called so I could go home, I noticed this disgruntled late 20's looking shaggy dude peering over the sneeze guard glass trying to look for something. I smirk in amusement and watch him closely because I figured he would say or do something stupid. Someone's food was called out, at which point he shouts "is my sandwich back there? I've been waiting for a long time and I need to go. If it's not done I just want my money back." He begins to pace and throws his arms up, getting more upset, when one of my co-workers says she had called his food out a couple minutes ago. He argues it's not here.
(I figure someone had grabbed it by mistake~ A common, annoying occurrence that could easily be fixed by, I dunno, paying attention... But, that would make way too much sense. )
She offers to get him another one, he refuses and shouts a demand to be refunded instead. The girl making the drinks agrees, but asks him to wait while this was handled properly. At this hour, a lot of people are trying to get their drinks and go to work. In other words, it was extremely busy. There was a long line, people want their coffee asap so they can split. This dude, however, made it very clear that he was above everyone else in the building and pushed his way to the front. He shouted at my co-worker demanding his money at that very moment. Being that this isn't an instant process, he was asked to hold on at which point shouted he had to leave, grabbed some bills out of our tip money jar, and stormed out.
The girl at the espresso bar looked at me and tells me "go get his liscense plate number!" in jest. I ask "why??" She tells me he took money out of our tips. I confirm that she was being totally sereal asking her again "he stole money from our tip jar???", and get up to try to get him to come back-- when a random looking joe in his 40's, bout 5'6, latino, beer belly dude who was walking out the door looks at us and says "he stole your guys' money?" I said "yeah!" He looks at both of us and says "are you okay with that?" And we're like "... no!?"
He
HAULS ASS across the parking lot flipping his jacket back and whips out hand cuffs as he reaches the dude about to get into his car, (illegally parked, surprise). I too run after the guy to get a picture of him so we remember his face, and I watch this dude get OWNED 5 feet in front of me.
He kept shouting that he had to leave and that it was his money. I told him we were going to refund him no problem and tried to explain we didn't forget his food. People take shit all the time that's not theirs mistakenly. He was throwing a fit, and so the cop dude turned him around and pinned him into his car, roughly twisted his arms back, handcuffed him, and kept shouting "shut the fuck up" as an intimidation tactic to get the dude to shut up. Wasn't working. There were 3 cops all together. Turns out, they were from the North Hollywood robbery division. As I watch this go down, I kinda go into a weird flustered shock because I didn't want him to get arrested, but at the same time... the dude was in a hurry because he was parked illegally and just grabbed money and ran. Pretty douchebag move.
As they were taking him to the police car, I almost started crying. I've never seen that before right in front of my eyes, and it was hxc. A lot of our regulars who hang out were standing outside watching everything go down. One of them comes after me across the lot and tells me to relax and to not feel bad. The guy tried to get away with being a dick and "he got caught out!" He walked me back to the patio to talk to the other regulars, who called the dude a self entitled ass. Made me feel much better ^-^
I went back inside to alert management what had just happened in case coppies come in and wanna talk to her. Which they did. As I was leaving, I was shaking. I'm grateful we have cops who hang out at our location. I'm even more grateful they were undercover. A douchebag got really owned today, and I hope he learned his lesson.